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Ordering
How long after I place my order does it take to ship?
Most items are shipped from our warehouse one to two business days after you place your order.
If we find that something you ordered is not in stock, we will contact you in that time period.
What are my payment options?
David & Goliath accepts the following:
- Visa
- Discover
- MasterCard
- American Express
David & Goliath guarantees that every transaction you make is 100%
safe and all of your information is confidential. Please be sure the
name and address provided in the billing area matches the information
as it appears on your credit card statement. Which brings us to the
next question . . .
Is David & Goliath's Web Site Secure?
David & Goliath works hard to make your buying experience safe
and secure, as well as fun. From the time you view your shopping cart
until your order is complete and processed, we make sure that the
connection from your computer to ours is as secure as it can be. For the
geeks out there, this means using Secure Sockets Layer (SSL) connections
and AES 256 bit high-grade encryption to make sure the bad guys are kept
out. In addition, we only retain your credit card number long enough to
process your order. At no point is your credit card number stored in our
database.
But my browser pops up a message saying that I'm
moving to an unsecure web site. What gives?
This is a standard safety feature built in to just about every web browser,
and usually enabled by default. You may see this message if you change
your mind about your order and move back to the main web site, or if you
order has been processed already. Rest assured that the entire time you're
placing an order, the connection is encrypted with some pretty tough stuff.
Do I have to pay sales tax?
Local sales tax will be charged in Florida. International customers
will be responsible for tarrifs and duties from their respective
country.
How long after I place my order does it take to ship?
Most items are shipped from our warehouse one to two business days after you place your order.
If we find that something you ordered is not in stock, we will contact you in that time period.
What are the shipping rates?
For the continental US, the cost is based on the selected shipping method from the following options:
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Standard Ground Shipping: $5.95. Orders placed before 1:00PM Eastern Time on items
in stock will be received in 3-6 business days.
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2nd Business Day Shipping: $15.00. Orders placed before 1:00PM Eastern Time on items
in stock will be received in 2 business days.
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Next Business Day Shipping: $30.00. Orders placed before 1:00PM Eastern Time on items
in stock will be received the next business day. Orders placed after 1:00 PM Eastern Time on
items in stock will be received in 2 business days.
Express delivery is available only for items that are in stock. Backordered items will always
ship standard delivery. Please use a physical address for all orders. Shipping is not available
to PO boxes or APO/FPO addresses.
Alaska & Hawaii/Mexico/Canada
Shipping rates for these areas are based on the shipping method rates (above) plus the total
amount of the order, according to the chart below:
| | Alaska & Hawaii/Mexico/Canada |
| Order Total | Shipping & Handling |
| $0.00 - $24.99 | $11.50 |
| $25.00 - $74.99 | $26.25 |
| $75.00 - $149.99 | $33.25 |
| $150.00 or more | Published UPS Rates Apply |
Do you ship internationally?
Yes! International orders are shipped via UPS Worldwide Expedited to
fifty-seven countries, and are charged according to UPS published rates from
Clearwater, FL, USA. Packages usually take only 4-6 business days. Yes,
international in days, not weeks... and you can track it!!! You will be
responsible for import taxes and duties in addition to your order and
shipping once you receive your order.
How can I get specific details on my order?
Call us at (727) 462-6205, extension 104 and speak with an Internet
Customer Service Representative.
Exchange Policy - How do I return an item?
Damaged or wrong size merchandise may be returned with shipping invoice
within 14 days of receipt.
David & Goliath, Inc.
1419 S. Martin Luther King Jr. Ave.
Clearwater, Fl 33756
Please be advised that you will be responsible for any return shipping
costs to us for any instance. Your order will be exchanged for similar
goods and shipped back to you at our cost. All transactions are final -
there are NO refunds!
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